Retail

Dynamics AX 2012 Retail Video Series

Still Running AX 2012 Retail? Protect Store Operations. Prepare for Dynamics 365 Commerce.

Dynamics AX 2012 Retail continues to support critical retail operations in established multi-store environments, including POS, merchandising, pricing, promotions, inventory, channels, and transaction processing.

GuideToLearn® provides practical, scenario-based AX 2012 Retail training for organizations that need to preserve operational knowledge, support stores and back-office teams, onboard users, and prepare for modernization to Dynamics 365 Commerce, Dynamics 365 Supply Chain Management, and Dynamics 365 Finance.

Microsoft provides upgrade paths from qualifying AX 2012 R2 and R3 environments to current finance and operations applications, with specific Commerce configuration and validation activities required after an upgrade.

What You’ll Learn

• Retail Headquarters & Channel Management
• Store & POS Configuration
• Products, Assortments & Catalogs
• Pricing, Discounts & Promotions
• Retail Inventory & Availability
• Sales & Retail Transaction Processing
• Store Operations & Cash Management
• Customer & Loyalty Processes
• Omnichannel Retail Operations
• Retail Financial & Supply Chain Integration

Real-World AX 2012 Retail Scenario Training

Go beyond features and theory.

Each video connects AX 2012 Retail functionality to real store, POS, merchandising, inventory, pricing, fulfillment, and back-office scenarios, helping you understand not only how the system works, but when, where, and why to use it.

Built for Organizations Still Running AX 2012 Retail

Develop and preserve the knowledge to:

UNDERSTAND established retail and store processes
CONFIGURE AX 2012 Retail functionality with confidence
VALIDATE POS, pricing, promotions, inventory, and transactions
OPERATE critical day-to-day retail processes
SUPPORT stores, channels, and back-office operations
TRANSFER knowledge to new and existing team members
PREPARE your retail organization for modernization

From AX 2012 Retail to Dynamics 365 Commerce

When your organization is ready to modernize, GuideToLearn® can help assess, architect, and execute the transition from AX 2012 Retail to a modern solution centered on Dynamics 365 Commerce, with Dynamics 365 Supply Chain Management and Dynamics 365 Finance supporting the broader operational and financial architecture where appropriate.

Microsoft's AX 2012 upgrade guidance specifically identifies Commerce-related post-upgrade requirements, including reconfiguration of registers and devices. 

Retail Modernization Services

• AX 2012 Retail Environment & Readiness Assessment
• Retail Process & Customization Review
• Dynamics 365 Commerce Solution Architecture
• Dynamics 365 Commerce Implementation
• Dynamics 365 Finance & Supply Chain Integration
• Store, Channel & POS Modernization
• Product, Assortment & Catalog Migration
• Pricing, Discount & Promotion Migration
• Customer & Loyalty Data Migration
• Inventory & Retail Transaction Data Strategy
• Omnichannel Order & Fulfillment Transformation
• Retail Integrations & Localization
• Data Cleansing, Mapping & Migration
• POS, Store & End-to-End Testing
• Cutover & Store Go-Live Readiness
• Adoption, Training & Knowledge Transfer

AX 2012 modernization should not be treated as a simple lift-and-shift. Microsoft states that AX 2012 upgrades can require data cleanup, tuning, customization work, testing, and validation because every AX environment contains unique data and code.

Protect Retail Operations Today. Modernize Commerce Tomorrow.

Whether your organization plans to continue operating AX 2012 Retail, preserve critical institutional knowledge, or transition to Dynamics 365 Commerce with integrated Finance and Supply Chain Management, GuideToLearn® helps protect business continuity while preparing your retail organization for what comes next.

Preserve knowledge. Protect store operations. Connect every channel. Modernize commerce with confidence.

EXPLORE THE DYNAMICS AX 2012 RETAIL VIDEO SERIES