Overview
This course provides a practical, hands‑on introduction to creating and using workflows in Dynamics 365 Finance and Operations apps. You’ll learn how to configure workflow components, build approval chains, set up automated and manual tasks, use placeholders, configure conditional and parallel logic, and implement hierarchy‑based workflow assignments.
This module is ideal for functional consultants, business analysts, and administrators responsible for workflow automation in D365 FO.
Workflow Fundamentals
Workflow Configuration
Approvals
Single‑step approvals
Multi‑step approvals
Approval chains
Notifications & Placeholders
Decision Logic
Manual decisions
Conditional decisions
Parallel & Sub‑Workflows
Hierarchy Assignments
Outcome
By the end of this course, learners will be able to configure workflows in D365 FO, including tasks, approvals, conditional logic, parallel activities, hierarchy assignments, and sub‑workflows.