Retail & Commerce
Dynamics 365 Commerce Video Series
Our Dynamics 365 Commerce video series provides clear, structured, and practical learning for functional consultants and end users responsible for managing modern retail operations.
Organizations worldwide rely on Dynamics 365 Commerce to unify digital, in‑store, and back‑office retail processes. This series is designed to help teams adopt Commerce confidently and apply it effectively in real‑world environments.
You will learn how to navigate, configure, and manage core Commerce capabilities, including:
Retail channel setup and management
Product, pricing, and discount configuration
POS operations and store workflows
Inventory and fulfillment processes
Customer engagement and loyalty features
Omnichannel sales and order management
Content reflects current Dynamics 365 Commerce capabilities and aligns with operational needs across industries such as retail, hospitality, consumer goods, and multi‑store enterprise environments.
Real‑Life Scenario Training
Each video is built around real‑life retail scenarios, demonstrating how Dynamics 365 Commerce is used in production environments.
You gain practical skills to configure, validate, and apply Commerce functionality effectively — making your learning interactive, hands‑on, and immediately applicable to daily retail operations.