Retail & Commerce

 

Dynamics 365 Commerce Functional Consultants 

Dynamics 365 Commerce Video Series

Our Dynamics 365 Commerce video series provides clear, structured, and practical learning for functional consultants and end users responsible for managing modern retail operations.

Organizations worldwide rely on Dynamics 365 Commerce to unify digital, in‑store, and back‑office retail processes. This series is designed to help teams adopt Commerce confidently and apply it effectively in real‑world environments.

You will learn how to navigate, configure, and manage core Commerce capabilities, including:

  • Retail channel setup and management

  • Product, pricing, and discount configuration

  • POS operations and store workflows

  • Inventory and fulfillment processes

  • Customer engagement and loyalty features

  • Omnichannel sales and order management

Content reflects current Dynamics 365 Commerce capabilities and aligns with operational needs across industries such as retail, hospitality, consumer goods, and multi‑store enterprise environments.

Real‑Life Scenario Training

Each video is built around real‑life retail scenarios, demonstrating how Dynamics 365 Commerce is used in production environments.

You gain practical skills to configure, validate, and apply Commerce functionality effectively — making your learning interactive, hands‑on, and immediately applicable to daily retail operations.

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Customer Returns, Commission Reversal & Order Holds in Dynamics 365 Operations (AX) | Returns Processing & Order Control

Learn how to process customer returns, perform commission reversals, and manage order holds in Microsoft Dynamics 365 Operations (AX).
$24.95

Dynamics AX 2012 R2 Retail — Full Functional Masterclass | Channels, POS, Pricing, Loyalty, CDX & Store Operations

This 12‑hour masterclass covers all functional areas of Microsoft Dynamics AX 2012 R2 Retail, including channels, catalogs, assortments, pricing, POS setup, loyalty, CDX/CDE, Real‑Time Service, Scheduler, workflows, workers, journals, and store operations.
$69.95

AX 2012 R2 Retail e‑Commerce Installation & Configuration | Online Store, SharePoint, CDE, CRT & Deployment

This course covers installation and configuration of AX 2012 R2 Retail e‑Commerce, including Online Store deployment, SharePoint 2013 integration, Commerce Runtime, Commerce Data Exchange, publishing, search‑driven sites, and deployment topology.
$119.95

AX 2012 R2 POS Development & Customization | Extensibility, CDX, Skins, Triggers, Services & Payment Connectors

This course covers POS development and customization in AX 2012 R2, including POS architecture, extensibility, triggers, services, skins, CDX real‑time and sync services, payment connectors, POS database tools, deployment, and hotfix update considerations.
$129.95